Aimed at customer-facing businesses such as those in retail and hospitality, this free workshop, hosted by Bradford Microbusiness Support, will provide small businesses with the latest consumer trends, insights and techniques to help them understand how to:
- Adapt and pivot their products and services in these changing times
- Build resilience and undertake contingency planning
- Trade safely to deliver sales and excellent service
The workshop will also serve as a welcome boost of positivity and inspiration and forms part of a programme of seven, fortnightly workshops covering a variety of topics, from online selling to building your brand.