Business Support Administrator, North Region

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Homebased (with frequent travel)
37 hours per week (full-time)
Grade 2 (lower) point 11-15: £20,375 – £ 23,038 per annum£480 per annum home working allowance
Temporary 12 Month Contract (with likelihood of extension)

Are you highly organised with excellent attention to detail? Are you a confident communicator who can juggle conflicting priorities? If so, we look forward to hearing from you. At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants. Family Action’s North region supports families, children and adults with wide-ranging support services across a large geographical area, operating throughout Durham, Stockton on Tees, Cumbria, Bradford, Leeds, Manchester, Rochdale, Bolton and Nottinghamshire.

We are looking for a self-motivated, confident Business Support Administrator to provide a high quality administrative and business support service to the Deputy Director of Services & Innovation for the North region. You may also support the North Operational Management Team, which consists of one Deputy Director of Service, one Assistant Director of Services and seven Operational Managers. If you’re a solution-focused individual with strong numeracy and IT skills, and experience of developing and maintaining administrative procedures and computerised systems, we would love to hear from you.

We are looking for an experienced and passionate Business Support Administrator to join our busy and dedicated team. This role could also be a fantastic opportunity for a strong administrator looking to develop a career in the sector. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

What will we offer you?
We’ll offer you flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent well-being offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core. We are forward-looking, ambitious and committed to continuous improvement. We are a people-focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.

For an application pack and further information please visit:

Please email completed applications to:
Closing date: Monday 14th February 2022 at 09:00am
Interview date: 3
rd and 4th March (provisional)
Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure
and Barring Service.